Richard Francis, MD

Richard Francis, MD
Restoring Function … Relieving  Pain

For seven consecutive years Dr. Richard Francis has been selected as one of Houston’s Top Docs. He does not take this distinction lightly because after all Houston has the largest medical community in the world and has numerous physicians that excel in their specialty. Dr. Francis, an orthopedic spine specialist, has built a successful solo practice by specializing exclusively in the care of all spine disorders, sub-specializing in the correction of spine deformities and the failed spine.

There is no doubt that Dr. Francis is a superb surgeon but achieving elite status in a highly competitive market that is patient driven isn’t enough. And this is where Dr. Francis has outshined. I reviewed testimonials submitted by his patients on the Spine Associates website (www.spineassociatesofhouston.com) and words like compassionate, the best, kind and polite resonate throughout the patients’ comments. As Tina Golemi wrote “I had expected impersonal service because he is a specialist, but I am happy to report just the opposite. Dr. Francis is kind and compassionate.” For Dr. Francis it comes naturally. He himself has suffered from the debilitating effects of back pain and empathizes with each patient; his philosophy is to treat the individual not the problem. Bethel the young daughter of one of Dr. Francis’ patients wrote “you didn’t treat [my mom] like a patient, you treated her like your family member”.

In order for Dr. Francis to spend the necessary valuable time with each patient he relies on his staff’s support to treat each patient as they would want their family member to be treated. Sharon Sarty and Frances Greene, both patients spoke of the staff by saying “he and his staff were kind, caring and attentive not just to me but my family as well” and “everyone had a smile and always stopped what they were doing to answer a question and they make you feel like you really matter”.

This level of patient service starts as soon as the patients call to schedule an appointment or a referral is received from a colleague of Dr. Francis. Patients will be provided an appointment within three days and it is not unheard of for Dr. Francis to see patients the same day. Spine Associates has built their practice around the patient, offering extended hours including Saturdays. Dr. Francis sees each patient himself on every visit, addressing questions and educating the patient and their loved ones. Charles Taylor commented “Dr. Francis helped me and my family to be able to understand and deal with my condition, my surgery and my recovery”.

Uniquely, Spine Associates schedules all ancillary studies and services for their patients. This streamlines the patient’s care and recovery to get them Back to Normal.

For these reasons and many more, patients such as Gene Moore say “Dr. Francis is dedicated to what he does and has a passion to see all patients healthy and well. I recommend him highly.”

Dr. Francis is married to his best friend Juanitta. Together they have four beautiful children – Chloe, Shannon, Zachary and Samantha.

RICHARD FRANCIS, MD
SPINE ASSOCIATES
5420 West Loop South, Ste. 2500
Bellaire, TX 77401
713-383-7100
www.SpineAssociatesOfHouston.com

Beaumont
3129 College Street, Ste. 300
Beaumont, Texas 77701
409-767-8221